This is one that I had purchased before/for my sabbatical but did not get read in the summer.
It is the sort of piece I was looking for in terms of Pastoral Care, possibly more than any of the other books on the topic I read this summer.
I found the first part of the book the most helpful in this regard, as an introduction to the topic.
Other than the fact that there were signs that a stronger editing/proofreading process was needed it is a well written book. I did find that there was a focus more on the hospital setting rather than the parish setting but that likely speaks to the author's experience.
It seems to me that this would be a helpful book for an introductory course in Pastoral Care, as well as a refresher on the topic